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Privacy Policy

Here are the Privacy and Cookies policies for Themakerplace.co.uk

If you have any queries relating to either policy, please do Contact Us here

Privacy Policy

  1. Introduction

1.1     We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2     We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website by providing a pop-up box for you to either accept or find out more. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

  1. Collecting personal information

2.1     We may collect, store and use the following kinds of personal information:

(a)     information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b)     information that you provide to us when registering with our website (including your email address and mailing address);

(c)     information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(d)    information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including [the timing, frequency and pattern of service use);

(e)     information relating to any purchases you make of our [goods / services / goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);

(f)      information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication);

(g)     any other personal information that you choose to send to us.

2.2     Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

  1. Using personal information

3.1     Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2     We may use your personal information to:

(a)     administer our website and business;

(b)     personalise our website for you;

(c)     enable your use of the services available on our website;

(d)     send you goods purchased through our website;

(e)    collect payments from you;

(f)      send you non-marketing commercial communications i.e. notification of order dispatch;

(g)     send you email notifications that you have specifically requested;

(h)     send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(i)      send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(j)      provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

(k)     deal with enquiries and complaints made by or about you relating to our website;

(l)      keep our website secure and prevent fraud;

(m)    verify compliance with the terms and conditions governing the use of our website

3.3     If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

3.4     We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

3.5     All our website financial transactions are handled through our payment services provider, Stripe. You can review the provider’s privacy policy at https://stripe.com/gb/privacy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

  1. Disclosing personal information

4.1     We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2     We may disclose your personal information:

(a)     to the extent that we are required to do so by law;

(b)     in connection with any ongoing or prospective legal proceedings;

(c)     in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)     to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e)     to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.4     Except as provided in this policy, we will not provide your personal information to third parties.

  1. Retaining personal information

5.1     This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

5.2     Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3     Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a)     to the extent that we are required to do so by law;

(b)     if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)     in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

  1. Amendments

6.1     We may update this policy from time to time by publishing a new version on our website.

6.2     You should check this page occasionally to ensure you are happy with any changes to this policy.

  1. Your rights

7.1     You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)     the payment of a fee (currently fixed at GBP 10); and

(b)     the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

7.2     We may withhold personal information that you request to the extent permitted by law.

7.3     You may instruct us at any time not to process your personal information for marketing purposes.

7.4     In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

  1. Third party websites

8.1     Our website includes hyperlinks to, and details of, third party websites.

8.2     We have no control over, and are not responsible for, the privacy policies and practices of third parties.

  1. Updating information

9.1     Please let us know if the personal information that we hold about you needs to be corrected or updated.

Cookies Policy

  1. Introduction

1.1     Our website uses cookies.

1.2     By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

  1. About cookies

2.1     A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

2.2     Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2.3     Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2.4     Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

  1. Our cookies

3.1     We use both session and persistent cookies on our website.

CookieTypeDurationDescription
_gaFirst Party2 YearsIdentifies the current user for Google Analytics
_gatFirst Party10 minutesUsed by Google Analytics to throttle request rate
PHPSESSIDSession1 dayIdentifies your current session.  
viewed_cookie_policyPersistent1 YearEnables the cookie opt-in bar
Woocommerce_cart_hashSession1 dayStores an encoded string representing the contents of the shopping basket
Woocommerce_items_in_cartSession1 dayRecords if there are any items in the WooCommerce shopping cart
wordpress_test_cookieSession1 dayThe system will drop a cookie to test the browser you’re using is able to use cookies
wp_woocommerce_sessionSession1 dayContains a unique code for each customer so that it knows where to find the cart data in the database
wp-settings and wp-settings-timePersistent1 yearThis is used to customize your view of the website interface.

  1. Blocking cookies

4.1     Most browsers allow you to refuse to accept cookies; for example:

(a)     in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)     in Firefox (version 36) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)     in Chrome (version 41), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

4.2     Blocking all cookies will have a negative impact upon the usability of many websites.

4.3     If you block cookies, you will not be able to use all the features on our website.

  1. Deleting cookies

5.1     You can delete cookies already stored on your computer; for example:

(a)     in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b)     in Firefox (version 36), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c)     in Chrome (version 41), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

5.2     Deleting cookies will have a negative impact on the usability of many websites.

These Privacy and Cookies policies were created using a template from SEQ Legal (http://www.seqlegal.com).

 

 

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